Privacy Policy

1. Who We Are

AetherAiGo is operated by Fortuna trading Company (Tax ID: 93194380), the data controller for personal data processed through aetheraigo.com. You can reach us at support@aetheraigo.com.

2. Data We Collect

Account data (name, email, login method); usage data (generations, credit balance, device, browser, IP address, logs); content you submit (prompts, uploaded images and videos, generated outputs); billing data (plan, transaction status, and invoices — card details are handled only by our payment processor); and support communications.

3. How and Why We Use Data

We use data to provide and operate the service (contract), process payments and keep records (legal obligation), prevent fraud and abuse and secure our systems (legitimate interests), improve performance (legitimate interests), and send product updates where you have consented. We do not sell your personal information and do not use your private prompts or uploads to train public models.

4. Sharing with Service Providers

We share the minimum necessary data with vetted processors for hosting, AI model inference, payment processing, email delivery, and security, under contracts requiring confidentiality and data protection. We may disclose data when required by law. Data may be processed outside your country with appropriate safeguards such as Standard Contractual Clauses.

5. Retention and Security

We keep data only as long as needed to provide the service, resolve disputes, and meet legal and tax obligations, then delete or anonymize it. We use encryption in transit, access controls, and monitoring to protect your data.

6. Your Rights (GDPR and CCPA)

Depending on where you live, you may have the right to access, correct, delete, or export your data, to restrict or object to processing, to withdraw consent, and to lodge a complaint with your data protection authority. California residents may request disclosure of the categories of data collected and may opt out of any sale or sharing — we do not sell or share personal information for cross-context advertising. We will not discriminate against you for exercising your rights.

To exercise your rights, email support@aetheraigo.com. We will verify your identity and respond within 30 days.

7. Cookies and Children

We use essential cookies and local storage for sign-in, preferences, and security, plus limited analytics. The service is not directed to children under 16, and we do not knowingly collect their data.

8. Changes to This Policy

We may update this policy and will post the new date above and notify you of material changes. Questions? Contact support@aetheraigo.com.